FAQs

Most

FREQUENTLY ASKED QUESTIONS

Here are the most frequently asked questions about our escape room.

Still have questions? Contact us!

What safety precautions do you practice at your facility to prevent the spreading of illnesses?

To ensure our guest safety, these are the precautions that we are taking:

🗝 We thoroughly disinfect all escape rooms, props, and photo area after every game/use.
🗝 We clean and disinfect our lobby and bathrooms multiple times per day.
🗝We provide antibacterial soap, wipes, and hand sanitizer  all guests.
đź—ťAll of our escape room reservations are private games until further notice.

We are committed to the safety of our guests and team above all else. If you have further questions or concerns, please don't hesitate to contact us!

What is an escape room?
It is an exciting adventure! Players are “locked” in a room and find clues to solve puzzles and decipher codes in order to complete the mission and escape the room within 60 minutes. Problem solving, team work, adrenaline, and FUN!
How much does it cost?

The cost is $32.00 per person.

We do offer group discounts for 20+ players. Call 610-743-3041 for more information.

How many people do I need to play?

You can book as few as 2 people, but the more the merrier! Our escape rooms are designed to hold up to 10 people. We are now offering private bookings at no extra cost, however, you will need to purchase a minimum of 4 tickets on FRI, SAT, or SUN. Once 4 tickets are selected, the dates and times will become selectable. If you have any questions, give us a call at 610-743-3041 and we can assist you. 

Is there an age limit?

Our escape rooms will be challenging for children under 12 but we will happily provide kids clues to make the experience easier. Any child under the age of 12 must be accompanied by a parent or guardian. Children under the age of 4 are not recommended.

What is your refund policy?

Unfortunately, we don't offer refunds.  If you are unable to make your date/ time, please call us and we will be happy to reschedule your game!

What are your hours?

We can open anytime during the week by appointment for corporate or other large groups, but our normal hours are:


Monday: CLOSED

Tuesday: 5 pm - 9 pm

Wednesday: 5 pm - 9 pm

Thursday: 5 pm - 9 pm

Friday: 5 pm - 11 pm

Saturday: 11 am - 11 pm

Sunday: 11 am - 6 pm

 

What do I need to know before arriving?
Please plan to arrive 15 minutes prior to your escape game start time. Please leave ample time for traffic and parking. If you are late, your experience will be shortened or rescheduled as another group will follow after you.
Do you host team building events, birthday parties or other events?

Yes! Our escape rooms are the perfect venue for your next corporate event, team building activity, birthday party, family outing, youth group adventure or any other reason to celebrate! Call us to book your adventure with us! Click here to learn more about team building!

Why should I choose Encrypted Escape?
We are a standalone escape room, and our games are created by the owners based on their escape room experiences around the world. Our rooms are themed and immersive which means the room set and all puzzles relate to your mission. This helps you feel like you are living the adventure!

Our puzzles involve behind the scenes technology (not just locks) and feature sound, music and lights to help immerse you in the game.

Finally, we have a dedicated game master to facilitate your customer experience. We don’t enter the room, but guide you through a monitor in the room.